Last updated 19 February 2021
We are continuing to effect service of process through the lockdown. You can continue to speak to a member of the team during normal office hours on our mainline 01543 888218, and emails sent to all our emails are being actioned immediately, as has been the case throughout the Covid19 disruption. Occasionally we do have some disruption to the phone lines, so if you cannot get through immediately please try again after a few minutes, or send us an email.
We will continue to work in accordance with current restrictions and Government advice, taking extra precautions in cases where people are self-isolating or vulnerable. We take our responsibility to minimise the spread of Coronavirus extremely seriously.
International service is subject to any restrictions in those countries, and we can confirm this on request.
We have advised our process servers to adhere to social distancing rules, and keep enquiries at properties other than the service address to a minimum at this time. They are of course advised not to work if they have any symptoms, or any members of their household are self-isolating.
We are currently maintaining good overall coverage, but can experience small delays in some areas due to self isolation. We will of course advise if any of your serves are greatly affected in this regard. Post delays can affect timescales for service of original documents, so please instruct with scanned copies and by email wherever possible.
As always, you will continue to be able to speak with our team throughout this crisis on our usual numbers and email addresses.
WHAT YOU CAN DO TO HELP: Where possible please instruct matters by email and not with original paperwork. We are still receiving instructions through post and DX though, so you can continue to send originals if you need to, although please allow a few days for them to reach us.
Finally, we are here to help our clients any way we can. We can assist home workers with printing, posting, & anything else you are struggling to manage from home, even if it not something you would normally ask of us - we're all in this together and will get through it together!