Last updated 08/09/2020
We are open for business and working as normal. Our office is open, with staff predominantly now working their normal working hours. You can continue to speak to a member of the team during normal office hours on our mainline 01543 888218, and emails sent to all our emails are being actioned immediately, as has been the case throughout lockdown. Occassionally we do have some disruption to the phone lines as we move between home and office working throughout the day, so if you cannot get through immediately please try again after a few minutes, or send us an email
While we are now working within the office most of the time, we have robust systems in place to quickly move back to home working if necessary, and should further lockdown restrictions be implemented you will continue to be able to access our services at all usual times.
We will continue to work in accordance with current restrictions and Government advice, taking extra precautions in cases where people are self-isolating or vulnerable. We take our responsibility to minimise the spread of Coronavirus extremely seriously.
We do not anticipate any local restrictions which may be implemented will have any effect on our ability to continue service in these areas, but this page will be updated should that change at any time.
International service is subject to any restrictions in those countries, and we can confirm this on request.
We are continuing to effect service of all legal process at this time.
We have advised our process servers to adhere to social distancing rules, and keep enquiries at properties other than the service address to a minimum at this time. They are of course advised not to work if they have any symptoms, or any members of their household are self-isolating.
We are currently maintaining good overall coverage, but can experience small delays in some areas due to local restrictions and self isolation. We will of course advise if any of your serves are greatly affected in this regard. Post delays can affect timescales for service of original documents, so please instruct with scanned copies and by email wherever possible.
As always, you will continue to be able to speak with our team throughout this crisis on our usual numbers and email addresses.
WHAT YOU CAN DO TO HELP: Where possible please instruct matters by email and not with original paperwork. We are still receiving instructions through post and DX though, so you can continue to send originals if you need to.
Finally, we are here to help our clients any way we can. We can assist home workers with printing, posting, & anything else you are struggling to manage from home, even if it not something you would normally as of us - we're all in this together and will get through it together!